Our expert technical support team take pride in helping customers reach a resolution as quickly as possible.
Our upstream carrier will be carrying out maintenance on our core networking equipment – this may temporarily affect our services during the scheduled hours of the planned maintenance.
We are currently aware of a broadband issue impacting a small number of broadband customers, resulting in loss of service. Our engineers continue to investigate, and we will continue to provide updates across our website and social media platforms. Apologies for any inconvenience cause. Wi-Manx.
Renowned for our customer service, our reputation for always delivering an unrivalled experience is something we are extremely proud of.
All of our engineers are trained to ‘3rd line standards’ meaning technical enquiries are dealt with effectively and efficiently by knowledgeable staff.
Don’t hesitate to contact our staff whether you have a simple question or a technical query.
Our opening hours are 09:00-17:00, Monday to Friday. Outside of these hours your request will be logged with our support team and processed once business hours resume.
Wi-Manx staff will only action changes and divulge any account-related information to authorised contacts only, this will be the named account holder.
Want to find out more about our home phone or broadband services? Simply give us a call or request a callback today.
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